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Leadership
Realities: The Untold Truth That Leaders And People In Power
Need To Know
9/272006 |
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Seven Ways
Smart People
Make Mistakes That Undermine Their Impact And Influence
Dr Karen
Otazo |
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Executive Coaching
Articles In this issue Executive Coaching
Resources In this issue |
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Lonnie Pacelli -
"Leadership Made Simple Series"
Seven Ways Smart
People Make Mistakes That Undermine Their Impact And
Influence
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Be one of the first to order my
new book 'The Truth About Being A Leader...And Nothing
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Lonnie Pacelli - "Leadership
Made simple Series" |
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I would begin this
newsletter by introducing you to my collogue,
Lonnie Pacelli. Lonnie has also developed The Amazon
Shorts 'Leadership Made Simple Series' to provide easy to
understand, prescriptive advice for anyone who is put in a
position to lead others. Whether you are a corporate
manager, small business owner, PTA president, or non-profit
manager, Leadership Made Simple has the helpful nuggets
which will make a team want to follow you. To view these and
other books by Lonnie Pacelli, go
here.
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Seven Ways Smart People
Make Mistakes That Undermine Their Impact And Influence
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Observing
leaders in action, I’ve been struck by the ways that highly
intelligent and capable people handicap themselves and undermine
their impact and influence. As I see these leaders I keep
thinking about what you can do to avoid these mistakes.
1)Not using a microphone in a large area. Quiet voices can’t be
hard to heard when the room is large or there are many people.
When you can, look at your room before you give a talk. Ask
someone to listen to you speak. With no people in the room you
should be heard very clearly. If you have to strain your voice
at all use a microphone. Determine if you need to hold the
microphone close to your mouth. A clip on is easier.
2)Talking at length and in detail when asked a question.
Explaining can lose your listeners.
Most people just want the headlines when they ask a question.
Keep your detailed explanation to yourself but offer more if
they want it. If you can’t help yourself, ask someone who is
with you to remind you gently that it’s time to stop. If you
know a lot that’s great but others may not be want to hear it
all.
3)Getting annoyed or passionate when someone contradicts you.
When you react to what others ask you are showing “defensive”
behavior which just makes you look less competent and less
confident. If you get upset stand up and breathe deeply. You
have the most impact when you staying undefended and positive.
4)Speaking in a monotone: it’s hard to get the important words
or message
Your listeners hear much more when you pause and punch. Pause
after every phrase and at the ends of sentences. “Punch”
important words or phrases by saying them more strongly and
clearly.
5)Excusing yourself about anything. Sometimes you might be
tempted or something about your appearance or expertise or your
ineptitude in working with equipment. Just don’t! You are
undermining your credibility.
6) Using feeling words at work. Most people can’t relate to a
phrase like “I feel terrible” about something. At work, they
would prefer to hear you talk about what needs to happen.
Action-oriented language like “We’re here to work on…” and “The
difference in results means…” get people focused on moving
forward.
7)Letting your body language undermine or distract
Watch a videotape of yourself speaking before an audience. What
do you do with you arms and hands, with your face? People who
are listening are paying more attention to your body language
than what you say! Find a relaxed way to hold your hands and
arms. The most common one that leaders use is the “steeple”
position holding your hands in front of you with the fingers
touching and looking like a church steeple. Across the world
this is the most common way of showing that you’re in charge and
in control. |
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Development Needs
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Your feedback is welcome; email me at
karen@otazo.com
To Your Knowing the
Truth -
Dr. Karen Otazo |
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