Dr. Karen Otazo

Global Leadership Network

Optimizing Executive Talent

Character
People grow through experience if they meet life honestly and courageously.
This is how character is built

- Eleanor Roosevelt

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  Truth 8. Your Boss Can Make or Break Your Reputation

When you feel that you deserve a raise, when you need to resolve a conflict, or when you are ready for a promotion, who do you call upon first? Whether you like it or not, it’s your boss.

In all but the smallest organizations, the person directly above you in the hierarchy has more influence over your career progression than anyone else, however much you nurture relationships with influential figures higher up. Your boss conducts your yearly review, assessing how you perform against targets. He or she also helps decide your bonus or merit increase. Less officially, your boss talks with lots of other people in the organization, in places where you are not. You need to make sure that your boss talks positively about you wherever and whenever possible.

Clearly, the better your boss knows you, the better he or she can represent your value and potential to others. Make sure that you boss has good things to say at the ready by arranging regular career conversations, formal or informal, to keep him or her well informed about your achievements, your concerns, and the challenges you are facing.

It’s not just the good stuff with which a boss can help you out. When trouble comes along, a supportive boss can be your trump card. In a conflict with peers, for example, around issues such as office space or commission sharing, a supportive boss will act as referee, even as your emissary, to alleviate tension and resolve issues. Even if you don’t end up with the outcome you wanted, or if things turn sour, a supportive boss can back the fact that you tried to work things out, keeping your reputation intact.

The above is all very well if you have a good rapport with your boss, but more challenging when interaction is fraught. If your boss feels affronted by or actively dislikes you, he or she will not speak well of you and might even make you look bad in public. So tread carefully, looking for opportunities to build support. It’s vital that you don’t acquire the reputation of a “problem” employee by virtue of what your boss is saying.

Reinforce desired behavior by showing your boss loads of public respect when he or she treats you well, for example, but behave just neutrally when the opposite happens. Whenever possible, thank him or her for any support shown, however minor. The trick is, whatever you think about your boss, to always behave respectfully and look for ways to make him or her feel good about your relationship.

Your boss’ usefulness depends to some extent on how much others respect him or her. You get a sense of how well a boss is thought of by tapping in to the office grapevine, and by observing who is in your boss’ network. If you get a sense that his or her word is not listened to, you might want to build relationships with others at your boss’ level – by asking their opinion on key projects, for example – who may then speak well of you and your initiative to others.

The quality of the boss-employee relationship is the number one reason worldwide that people either enjoy their jobs or feel the need to change them. Pay daily attention to strengthening that bond whenever you can!
 
 

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